Processing Time
All our products are made to order. Please allow 2-7 business days for production before your order is shipped. Processing times may vary during peak seasons such as holidays.
Shipping Rates & Estimated Delivery Times
Shipping costs are calculated at checkout based on your location and order size.
Region | Estimated Delivery Time | Shipping Cost |
---|---|---|
USA | 5-7 business days | Calculated at checkout |
Canada | 10-15 business days | Calculated at checkout |
Europe | 5-10 business days | Calculated at checkout |
International | 10-20 business days | Calculated at checkout |
Tracking Your Order
Once your order has shipped, we’ll send you a confirmation email with a tracking number. Use this number to monitor your package on the carrier’s website.
Shipping Providers
We partner with multiple carriers, including DHL, USPS, FedEx, and Canada Post, to ensure safe and timely delivery. The specific carrier will vary based on your location and product type.
Customs, Duties & Taxes
International orders may incur customs fees or import taxes. These are the responsibility of the customer. Please contact your local customs office for more information on import duties and taxes.
Incorrect Address or Failed Delivery
Please double-check your shipping address at checkout. If an order is returned due to an incorrect address, the customer will be responsible for reshipping fees.
Lost or Damaged Packages
If your order is lost in transit or arrives damaged, contact us at [email protected] within 7 days of delivery with photos and your order number. We’ll work with Printful to resolve the issue through a replacement or refund.
Order Delays
Delivery times are estimates and may vary due to factors beyond our control (e.g., customs delays or postal disruptions). We appreciate your patience during such situations.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at [email protected].